Tag Archives: Change

Smaiyra Million: On Innovation in Service Industries

In the tech sector, innovation is often the defining feature of a company’s mission. But in the service sector, says Smaiyra Million, a partner at Highland Consumer Partners, the most frequent source says of innovation is very often the customer.

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Robert J. Allison: "History Is Essential"

"History is more or less bunk," Henry Ford once observed, but Robert J. Allison, chair of the History Department at Suffolk University, begs to differ. History is essential in today’s rapidly changing world, he argues, because it lets us understand the dynamics of change – and why people act the way they do.

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Rich Maltzman: Project Managers Need to Expect Changes

Like death and taxes, changes are inevitable in the world of the project manager. Author and project-management expert Rich Maltzman, PMP, suggests ways to anticipate project changes and turn them into opportunities.

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